Get Help

How can I contact 2-1-1?

There are four ways to contact 2-1-1.

These options are available 24/7:

  1. Dial 2-1-1 (or 1-800-924-5514) on your cell phone or landline telephone. TTY dial 7-1-1.
  2. Search the 2-1-1 online directory at

These options are available Monday through Friday, 8:00 a.m. to 5 p.m.:

  1. Text your ZIP Code to 898211 to start a conversation with 2-1-1.
  2. Chat online with a certified 2-1-1 specialist.

Return to top menu

How can 2-1-1 help me?

Additional videos to help you understand 2-1-1's services:

Return to top menu

Call 2-1-1

2-1-1 can be accessed by phone by dialing 2-1-1 (or 800-924-5514). A toll free call to 2-1-1 connects you to a local community resource specialist who can put you in touch with organizations that provide critical services.

Dial 2-1-1 for help with:

  1. Shelter/ housing options and utilities assistance
  2. Food and nutrition programs
  3. Clothing and other essential needs
  4. Employment
  5. Mental health counseling
  6. Health care
  7. Support groups
  8. Legal Aid
  9. Veteran/Military services
  10. Emergency information and disaster relief

Return to top menu

Search 2-1-1 Online

You can also visit the United Way 2-1-1 Online Resource Directory at To find resources serving Calumet, Fond du Lac, Green Lake, Manitowoc, Marquette, Outagamie, Sheboygan, Waushara, Waupaca and Winnebago County residents, enter information about the person needing the service.

Search Now

Return to top menu

What if I don’t have regular access to a phone or computer?

Stop by a 2-1-1 Plus Site during listed business hours. 2-1-1 Plus Sites offer access to our 2-1-1 service via phone, internet or both. Find 2-1-1 Plus Sites at:

  • Winnebago County

    • Leaven
      1475 Opportunity Way
      Menasha, WI 54915
      Hours: Monday, 9:00am-8:00pm; Tuesday, 9:00am-4:00pm
      Computer with Internet Access: Yes

    • United Way Fox Cities
      1455 Midway Road
      Menasha, WI 54952
      Hours: Monday-Friday, 8:00am-4:30pm
      Telephone Access: Yes

    • Oshkosh Area Community Pantry
      2551 Jackson Street
      Oshkosh, WI 54901
      Hours: Monday, 3:00pm-7:00pm; Tuesday-Thursday, 10:00am-3:00pm; Saturday, 9:00am-1:00pm
      Telephone Access: Yes

    • Oshkosh Area United Way
      36 Broad Street, Suite 100
      Oshkosh, WI 54901
      Hours: Monday-Friday, 8:00am-4:30pm
      Telephone Access: Yes

  • Outagamie County

    • St. Vincent de Paul of Appleton
      1924 West College Avenue
      Appleton, WI 54914
      Hours: Monday-Saturday, 9:00am-4:00pm
      Computer with Internet Access: Yes
      Telephone Access: Yes

  • Fond du Lac County

    • Fond du Lac Public Library
      32 Sheboygan Street
      Fond du Lac, WI 54935
      Hours: Monday-Thursday, 9:00am-8:00pm, Friday 9:00am-6:00pm, Saturday 9:00am-4:00, Sunday noon-4:00pm
      Computer with Internet Access: Yes
      Telephone Access: Yes

Return to top menu


With so many health and human service organizations out there, it gets difficult to pinpoint exactly which one will best meet your needs, especially during a crisis situation. Because we are a service for the community, our printed materials are made available for public distribution. To request a copy of any of these publications, please contact 2-1-1 directly by dialing 2-1-1 (or 800-924-5514).

  • 2-1-1 Bookmarks: 2-1-1 bookmarks are made available in English, Spanish and Hmong. (Free)

  • Help for Hard Times: This booklet has been prepared to guide unemployed people to the services that can best help them, whatever their particular needs may be. (Free)

Return to top menu


Return to top menu